Gert Christen’s DIGIGRAM newsletter of September 2019. Topics are: XaaS – Everything as a service focusing on the Gig economy and ways of Crowdsourcing.
7 personal takeaways by André Meister, Partner at NOVO Business Consultants after completing HWZ University’s graduate certificate (CAS) in “Digital Leadership” and a study tour to Silicon Valley:
1. A fundamental shift of power in organizations: From hierarchical to networked
2. Traits of a good leader: Vision, clear values, role model, be present, develop employees, communication, justness & due process, expert knowledge, self-reflection
3. Fast, agile & flexible organizations
4. Dual transformation
What I learned from developing an innovation method for the public sector: Design thinking and user-centered approaches can innovate for public organizations, if … The focus on users, not technologies. Design thinking is used to create a 360° view of the problem. Industry is involved to map out solutions to use cases and for personas. However, adoption by residents is the ultimate objective and measure of success. The first playbook by City Innovate Foundation was announced last week. It documents how Miami-Dade County’s public transit systems can interface with private transportation services such as Lyft ride-hailing or Zipcar car sharing. Not only is it the first of its kind playbook but it was also created thru a new approach to public sector innovation. The process leading to the playbook was the “Collider Methodology”, which I developed for City Innovate over the last 15 months. It was truly an experience of- “Cracking the code of public sector innovation” The starting point was the idea to map out solutions by “colliding city officials, industry representatives and independent experts on one urban problem”. And the objective was to create …